SHIPPING & DELIVERY!
Contact C.Caprara for details.

C. Caprara is located 5-1/2 miles west of Augusta, Maine on route 202. We deliver equipment throughout the state and portions of New England. We have an experienced delivery staff that will place your commercial equipment right where you want it. Smallwares delivery is also available throughout the state of Maine and beyond. Please call for shipping details based on your need.

Delivery to your location:
With the exceptions of (1) customer pick-up, and (2) third-party shipment elections (ask us about these), our minimum delivery charge is $49 per delivery within 60 miles of our warehouse. Our delivery charge is subject to change depending on the variables of your order. Please contact a sales rep for more information.

Damages
C. Caprara's DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:

  • Note any damages on the receipt
  • Refuse the shipment (if possible) so that it is returned to C. Caprara for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.


Discrepancies
Upon receipt of merchandise, you have three (3) business days to fax or use any other overnight method to reply in writing as to any discrepancies.

Refused Orders
Customers will be responsible for a 20% Returns Processing Charge for refused orders in addition to all freight charges. No future orders will be shipped unless this charge is paid.

Backorders
All orders not in stock at time of order will be placed on back order unless purchase order specifies otherwise. Backorders will automatically be filled as the product becomes available.